About Us
Scottfraser is uniquely positioned in the property industry. We are an Oxfordshire-based estate agents with friendly, local experts and great links with the community. Yet with direct links to mortgage advisors, surveyors, auctioneers, and more, we can offer our clients everything under one roof to make processes quicker and smoother. Helping our clients to buy and sell, let or rent in key locations throughout Oxford, Witney and the surrounding villages.
We pride ourselves on being experts in our field, providing an innovative service and transparent advice to our clients.
Our sales and lettings offices are based in Headington, East Oxford, Summertown and Witney, with a separate head office in Oxford comprising property management and buy-to-let services. This gives us the real advantage that all of our teams thoroughly understand the local area and property market.
Our success and continued growth comes from attention to detail, a high quality portfolio of properties and, most importantly, referrals from satisfied customers.
Environmental, Social, and Corporate Governance (ESG)
At Scottfraser, Environmental, Social, and Corporate Governance (ESG) are responsibilities we take very seriously. As part of the Leaders Romans Group, we want to be transparent to our clients about the way we do things as a company.
Environmental
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. We're proud to say we have been carbon neutral since 2022, reaching our target 8 years early. To achieve this, we have made many changes across the business with more to come. You can find out more about our environmental work over in our Sustainability Hub.
Social
Our staff are at the heart of everything we do. We work hard to ensure they feel supported, providing wellbeing webinars, meditation sessions, mental health first aiders, and an employee assistance programme.
It’s of the utmost importance to us that equality, diversity, and inclusion are at the forefront of everyone’s minds. We have an internal training course on this which all staff have to take. We want to ensure our people all have the same opportunities, are treated fairly, and feel safe enough to speak up if they witness or experience discrimination.
At Scottfraser, we want our staff to feel like they aren’t just “in a job”, but that they can enjoy a long-term career. We have an extensive list of in-house training courses, and we also provide career frameworks so it’s clear what is required of an individual to be promoted to the next level.
Achievements and promotions are celebrated all year round, including our quarterly awards ceremonies and announcements in our CEO’s weekly newsletter.
Not only do we aim to help and support each other, but also the wider community. Many of our agency branches support charities local to them, and at Head Office we make a large local food bank donation every year. From 2022-2024, teams across the business fundraised in different ways with a total of £36,019.96 donated to MacMillan Cancer Support.
Governance
Governance is a vital part of the day to day running of Scottfraser. To ensure business isn’t disrupted, we have continuity plans in place so that our service to clients is never affected. We have a proactive approach to risk management, always checking for potential risks and heavily investing in cyber security.
We take the management of our customers data very seriously and protect it via robust data protection policies. We have a strong data protection team in place headed up by our own in-house Data Protection Officer.
Regulations in the property industry are ever-changing. We proactively keep on top of these, not only to ensure we can prepare but to make sure we can help our clients prepare and be compliant too.
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Thank you for the feedback
I had an excellent experience and smooth transition to let.Thanks to Hannah's outstanding support. She was incredibly helpful throughout the process, ensuring everything went smoothly and making the transition stress-free. Her professionalism, clear communication, and friendly approach truly stood out. I highly recommend this agency, especially if you're lucky enough to have Hannah assisting you!
We have worked with Scott Fraser for many years and always find their staff to be helpful and pleasant. They are efficient communicators who resolve queries swiftly whenever issues arise. We highly recommend their service and look forward to working with them for the foreseeable future.
Amazing team good to talk and very helpful, highly recommended..
Alison was very caring. She helped a lot. Thank you for everything.
They really do their job properly. Alison Haznadari followed my process. She patiently answered all my questions.
Thanks to Scottfrizer. Especially to Alison Haznedari. I was very pleased with her interest in us. Our house rental process was completed very quickly and reliably. Thanks to Alison for her professional attention to detail in the house finding process.